If you’re like me, you are always on the lookout for ways to increase your productivity. And if you’re a busy coach, trainer, sales or service representative, finding effective ways to connect with your clients and customers is a top priority. Scheduling can become a real time drain if you’re trading emails back and forth to check availability, and then sending confirmations. But I’m here to tell you, there’s a better way!
In my last blog, I gave a quick overview of Doodle, which is an easy, efficient way to gather available times when setting meetings with multiple people. This week, let’s take a look at another very effective tool called TimeTrade. It may not be completely new to you since it has been around for quite a while, but maybe you’re not aware of just how much TimeTrade’s PurchasePathtm features can enhance the way you do business. Before I began my research for this blog, I knew that TimeTrade was one of the top level systems for automated scheduling, but I was totally unaware of the other features it offers.
PurchasePath™ Appointments
This feature allows you to set up an automated method for clients and customers to schedule meetings with you. There is a free, Personal level of the TimeTrade PurchasePath™ system works well for many small businesses and entrepreneurs. And when you’re ready to move up to the Professional level, the cost is extremely affordable at about $4 per month. Weigh that out against the time it takes you or your team to schedule those meetings “the old fashioned way” and it’s easy to see why so many of us are using it!
During setup, you simply establish parameters for your availability, along with your email messages that go to the requestor during the scheduling process. Both you and the requestor will receive confirmations, and even reminders! You then connect the scheduler to your own calendar system, such as Outlook, iCal, or Google Calendar so that all of your appointments are in one place. Once everything is set up the way you want, you’re given a link to your scheduler that you can add it to your email signature or put it on your website.
At first, this might seem like a very impersonal way of connecting with your clients, customers and prospects. But actually, this automated system makes scheduling so efficient that your clients appreciate it as much as you do.
I won’t take time to dive too deeply into these other features, but I do want to make you aware of them in case they might apply to you and your business.
PurchasePath™ Concierge
Another great feature of the TimeTrade suite is the PurchasePath™ Concierge. If your business involves in-store and in-branch interactions, this is a very comprehensive way to manage customer engagements. It allows collaboration between store employees and managers so that their customer’s experience with them is enhanced.
PurchasePath™ Analytics
Of course, as with most of our business processes, we need analytics to show us how we’re doing, right? PurchasePath™ Analytics provides insight into the customer experience, monitoring performance and other key factors. Customer feedback can be captured to help drive critical decision-making.
Take a look at TimeTrade for your scheduling needs. It won’t take long to see the benefits in the time and expense that it can save you and your team!
Speak Your Mind